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Innovation to fight economic crises: Best practice example of German machine tool manufacturer Trumpf

Ulrich Lichtenthaler • 20. April 2020
How to fight the economic Coronavirus crisis by means of innovation – A best practice example from the German machine tool manufacturer Trumpf in the financial crisis in 2008/09.

Executives should focus on innovation not only despite the recession due to the Coronavirus, but precisely because of it. In a recent blog post, I have explained a number of arguments in favor of innovation in these challenging times. While I received very positive feedback on that post, several persons also asked me for an example that such a strategic focus on innovation may actually pay off in the time after the Coronavirus crisis – what I call the post-pandemic period. There are many examples, but I really think that the German machine tool manufacturer Trumpf with its headquarters in Ditzingen near Stuttgart offers a suitable best practice example.

The example of machine tool manufacturer Trumpf
The company Trumpf was founded in 1923 and is by now among the leading firms for machine tools, laser technology, and related applications worldwide. In the 2018/19 fiscal year, it achieved revenues of EUR 3.784 billion with 14,490 employees. According to the Trumpf website, the company’s mission “is to further develop and digitally connect production technology, to make it even more efficient, precise, and future-proof. In doing so, we want to make manufacturing and its upstream and downstream processes more efficient. This is how we build the industrial world of tomorrow.”

In the current economic downturn due to the Coronavirus, the company has announced to leverage the flexibility of its employees’ working time accounts and potentially rely on short-time work in order to preserve as many jobs as possible. Thus, the company’s reaction to this year’s economic crisis is similar to its initial strategic moves in the financial crisis in 2008/09. Even if it is still too early to judge the suitability of any strategic initiatives, it appears to be an appropriate reaction because Trumpf’s management of the financial crisis some ten years ago may serve as a best practice example for many companies in the manufacturing sector and beyond.

Emphasizing innovation during the financial crisis 2008/09
In the financial crisis, the executives at Trumpf expected a major economic downturn relatively early – already in mid 2008. On this basis, they reacted quite early and massively. They immediately stopped hiring any new employees. At the same time, they tried to keep as many jobs as possible based on short-time work regulations that exist in Germany. Thus, the number of employees was nearly constant during the financial crisis. These decisions were strongly facilitated by the fact that Trumpf is a family business, and family members are and were in key executive positions with Nicola Leibinger-Kammüller as CEO, her brother Peter Leibinger as CTO, and her husband Mathias Kammüller as CDO.

Because of its rapid and clear managerial response, Trumpf managed to reduce its costs by EUR 60 million within one year. Besides cutting costs, the management strongly pushed for winning new orders. Nonetheless, the company experienced a dramatically decreasing demand, leading to a reduction of its revenues by 38% from fiscal year 2007/08 to fiscal year 2009/10 (please see the figure below for details). However, the company made a loss only in a single fiscal year during this period, i.e. 2009/10. Despite this challenging context, Trumpf started an innovation initiative at the height of the financial crisis. This innovation initiative complemented a variety of short-term measures, and it turned out to be essential for successfully mastering the crisis and enhancing the firm’s competitive position in the aftermath of the crisis.

Due to the innovation initiative, the number of R&D employees even slowly increased in those years during and after the financial crisis. In fiscal year 2009/10, the volume of R&D expenditures in absolute terms was slightly reduced, but in relative terms it remained at a high level of 9.3% of revenues. On this basis, the company managed to nearly compensate for the loss of revenues between 2007/08 and 2009/10 in the following year. There was an impressive increase in revenues by 51% from fiscal year 2009/10 to 2010/11. This extraordinary growth was strongly, but not exclusively driven by the innovation initiative. In the following years, Trumpf continued to maintain a substantial growth up to revenues of EUR 3.784 billion in fiscal year 2018/19. This is an increase by 182% (not inflation-adjusted) relative to the revenues of 1.340 billion in 2009/10, which was Trumpf’s worst fiscal year during the financial crisis.

Profiting from innovation after the financial crisis
In the years after the crisis, Trumpf could substantially profit from its continued strategic focus on innovation. Since that time, the company has also strengthened its activities in different fields of 3D printing. It had already been active as a pioneer in additive manufacturing since the 1990s and launched its first machine in that field, TrumaForm, in 2003 – still ahead of its time. After partly deemphasizing these activities for some years, the company successfully reentered the market in 2015 with its TruPrint machine. Beyond machinery, the company has strongly invested in smart factory software to enable and benefit from connectivity and intelligent manufacturing solutions in the future.

Whether Trumpf will be similarly successful in managing the current economic crisis is still an open question, of course. In conclusion, however, there seem to be some ‘lessons learned’ from Trumpf’s success story in the years after the 2008/2009 financial crisis, and they may well be successfully applied by executives in different sectors in response to the present Coronavirus crisis. Many of the managerial implications focus on balancing diverging interests. While unsystematic actionism is the wrong approach, quick strategic moves are needed. Managers have to substantially reduce expenditures, but they should try everything to avoid laying off people if their companies can somehow afford it from a financial perspective. In fact, committed and experienced employees may be an important basis for competitive advantage after the crisis.

In this regard, innovation is key for turning the current crisis into an opportunity. If companies can afford to start or to maintain an innovation initiative, it is the perfect moment to do so. Balancing the innovation portfolio with efficiency-driven projects and growth-oriented projects will help to ensure the top executives’ commitment to innovation. As the current crisis partly accelerates digital transformation, the topics of data analytics and artificial intelligence will continue to be on top of the strategic agenda during economic recovery. Focusing on digital innovation and Integrated Intelligence now will therefore be a key driver of firms’ growth and profitability in the post-pandemic period.

Please note: This blog post is not a scientific article, and it is not based on direct interaction with Trumpf GmbH + Co. KG. Relevant information has been collected from publicly available sources, such as articles in newspapers and magazines. The financial information has been taken from the annual reports that are available at www.unternehmensregister.de and www.trumpf.com.

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